The things people ask before they book
If your question isn't here, the front desk answers the phone between seven and eleven every day of the year.
Ask us directlyArriving & leaving
Rooms are ready at 15:00 and we ask for keys back by 11:00. Arrive as early as you like — leave the car and bags with us and go straight to the bath house, which opens at six in the morning.
Ninety minutes from Santa Barbara, two and a half hours from Los Angeles. The last four kilometres are unsealed ridge road — passable in any car, but it will get dusty. We run a return transfer from Santa Barbara for $220.
Yes, free and unlimited, in the orchard below the house. Two EV chargers are on the north wall, first come first served, no charge.
Rates & cancellations
Breakfast, unlimited bath house access, the Thursday cellar tasting, every guided dawn walk, wi-fi and parking. There is no resort fee and no service charge.
Free to cancel or move up to 72 hours before arrival. Inside that window we charge the first night. Between 20 December and 3 January the notice period is 14 days.
Two nights at weekends between April and October, and three nights over public holidays. Midweek there is no minimum at all, and single nights are often the best value.
The house
Yes, in every room. Cots are free and a rollaway is $45 a night including breakfast. The bath house is adults-only until 10:00, and the dining room seats children at the first sitting.
Dogs stay in the Garden Casita and Solstice Villa only, at $40 a night. They are welcome on every walk and on the terrace, but not in the dining room or the bath house.
The Orchard Room is step-free from the car park with wide doors and a roll-in shower. Reception, the dining room and one thermal pool are all step-free. The upper terraces and four of the walk routes are not; call us and we'll be straight with you about what works.
Fibre wi-fi reaches every room at around 400 Mbps. Mobile signal is patchy on the ridge and non-existent on most of the walks — which a fair number of guests count as a feature.
Talk to someone who has slept in the room
The desk is staffed 07:00 – 23:00 every day. Nobody here works from a script, and nobody will try to upsell you into a bigger room than you need.